Let's Talk

Winning Beyond Price in Today's Price-Driven Economy Podcast

Listen to Podcast Online

Our daunting recession has elevated price to a high, if not the highest, place in customers” purchasing criteria. Even once-loyal customers are shopping for better pricing or exiting the market. If you can”t be your industry”s version of Walmart, how can you profitably grow your customer base in today”s economy? Kay Plantes will give you a new lens on your market and take-away ideas for building stronger financial performance in this podcast. Kay’s insights are also pertinent to non-profits who face declining donations.

Kay Plantes is an MIT-trained economist, strategy consultant, and co-author of Beyond Price: Differentiate Your Company in Ways that Really Matter (Greenleaf Book Group, 2009). Kay writes a monthly strategy column for the the Capital Region Business Journal and theNew Progressives column for Madison Magazine. Plantes Company, located in Madison, Wisconsin, will soon celebrate 20 years of helping companies to thrive. Information on Kay’s book Kay’s blog on business model innovation.

NOTICE

Access to Online Private Banking is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as soon as possible. If you have questions, please contact us at: 855-257-4149.

Contact Us ›

NOTICE

Access to Online Business Banking is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as soon as possible. If you have questions, please contact us at:

• Wisconsin Region: 608-232-5938
• Kansas Region: 913-717-6464

NOTICE

Access to our Remote Deposit Capture system is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as possible. If you have questions, please contact us at:

  1. Wisconsin Region: 608-232-5938
  2. Kansas Region: 913-717-6464

NOTICE

To protect clients and employees, we temporarily suspended courier service. For other deposit needs, please see your client email sent on 3/16/2020 for instructions regarding deposits at your local First Business Bank office.

To set up Mobile Banking, please contact our Treasury Management Support team at 608-232-5938. We will alert you when courier service is available again. Thank you.