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Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways

You can’t do big things anymore if you are content with doing things a little better than everybody else or a little differently from how you did them in the past. In an era of hyper-competition and nonstop disruption, the only way to stand out from the crowd is to stand for something special.

In this provocative and far-reaching podcast, Bill Taylor draws on themes and case studies from his latest book, Simply Brilliant, to explain how great organizations do ordinary things in extraordinary ways – lessons about strategy, culture, service and creativity that amount to an exciting new agenda for the future. Bill’s lessons and insights are based on access to truly remarkable organizations in a range of familiar fields: retail banks, insurance companies, fast-food joints, department stores, an office cleaning services, heartland manufacturers, industrial distributors and even a parking garage.

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Access to Online Private Banking is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as soon as possible. If you have questions, please contact us at: 855-257-4149.

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NOTICE

Access to Online Business Banking is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as soon as possible. If you have questions, please contact us at:

• Wisconsin Region: 608-232-5938
• Kansas Region: 913-717-6464

NOTICE

Access to our Remote Deposit Capture system is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as possible. If you have questions, please contact us at:

  1. Wisconsin Region: 608-232-5938
  2. Kansas Region: 913-717-6464

NOTICE

To protect clients and employees, we temporarily suspended courier service. For other deposit needs, please see your client email sent on 3/16/2020 for instructions regarding deposits at your local First Business Bank office.

To set up Mobile Banking, please contact our Treasury Management Support team at 608-232-5938. We will alert you when courier service is available again. Thank you.