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We have revised the First Business Bank Master Internet Banking and Treasury Management Services Agreement (TMSA).

Section 17 of the Master Internet Banking and Treasury Management Services Agreement (“Agreement”) states that we may provide you with notice of changes in the services by sending electronic alerts via email.

No action is required on your part. Your continued use of our Business Internet Banking after receiving this notice constitutes your acceptance and agreement of the changes contained in this alert.

Token Agreement:

  • Bank to issue tokens required to access Business Internet Banking which utilizes two-factor authentication
  • Security codes to be used with authorized login credentials
  • Tokens may be used in hardware format (physical device) or software format (application via a mobile device)
  • Client is solely responsible for safeguarding and use of tokens
  • Client is solely responsible to notify Company in the event tokens are lost and if replacement is necessary, Client is solely liable for replacement fees
  • Company will provide training for use of tokens
  • Company is solely responsible for terminating access to tokens for people who are no longer an authorized user

Security Addendum (To Master TMSA):

  • Clarifying that the Security Addendum applies to all mediums including desktop computers and mobile devices
  • Company provides products that may reduce the risks associated with the services and will continue to do so
  • If the Client chooses to utilize the banking services offered without using the enhanced security measures, the Client does so at their own risk

If you have any questions, please contact your First Business representative

NOTICE

Access to Online Private Banking is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as soon as possible. If you have questions, please contact us at: 855-257-4149.

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NOTICE

Access to Online Business Banking is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as soon as possible. If you have questions, please contact us at:

• Wisconsin Region: 608-232-5938
• Kansas Region: 913-717-6464

NOTICE

Access to our Remote Deposit Capture system is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as possible. If you have questions, please contact us at:

  1. Wisconsin Region: 608-232-5938
  2. Kansas Region: 913-717-6464

NOTICE

To protect clients and employees, we temporarily suspended courier service. For other deposit needs, please see your client email sent on 3/16/2020 for instructions regarding deposits at your local First Business Bank office.

To set up Mobile Banking, please contact our Treasury Management Support team at 608-232-5938. We will alert you when courier service is available again. Thank you.