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If your business hasn’t been touched by fraud, count yourself lucky. It’s now so widespread and in many different formats that some days it’s difficult for business and nonprofit executives…

Sooner is better, well, just because sooner is better. Many of my blogs apply to both work and personal life, however, just in case my wife is reading this, I…

Many business owners still refuse or delay business succession planning even in the face of statistics we shared in a previous blog about how critical planning is to the continuity…

As a lifelong Kansas City resident, sometimes I sit back and reflect on how the business landscape has changed here in that time span. Although the general American public might…

After a recent vacation when I completely cut off from work for a week, I came back to an absolute disaster of an email inbox. After several days of playing…

Some business leaders are absolutely astonishing. I’ve been in banking for more years than I’d like to admit, and over that time have worked with so many people that a…

I took my car in for service early on a weekday and elected to use the shuttle service instead of waiting for the repairs to be completed. As the driver…

My third grader was participating in a school performance on a Friday at 2pm. I flexed my hours and took a late lunch break to fit this experience into my…

During a recent relationship review with a client, the conversation turned to what quickly appeared to be a fascinating opportunity. The client made a perceptive observation: the market is saturated…

My first thirty days at First Business confirmed what I believed when I accepted the position of Office Manager at the Leawood, Kansas, bank location. First, I have met wonderful…

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